Privacy Policy

Altru ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://altrugroup.co.uk (the "Site") or when you inquire about our corporate foundation services.

Altru provides fully outsourced corporate foundation services to businesses across the UK. We handle Charity Commission compliance, governance, and charitable foundation operations on behalf of our clients.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Contact us via email or phone to inquire about our foundation services
• Request a consultation about establishing a corporate foundation
• Engage us to set up or manage a charitable foundation on your behalf
• Subscribe to updates about our services

This information may include:

• Name and position
• Email address
• Phone number
• Company name and business details
• Information about your corporate social responsibility objectives
• Any other information you choose to provide when requesting our services

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referral source
• Pages visited and time spent on pages
• Date and time of visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about our corporate foundation services
• Provide consultations and proposals for establishing charitable foundations
• Deliver our outsourced foundation management services to clients
• Communicate with you about Charity Commission compliance and governance matters
• Send you relevant information about our services and charitable sector updates
• Improve and optimize our website and service delivery
• Comply with legal and regulatory obligations, including Charity Commission requirements
• Protect against fraudulent, unauthorized, or illegal activity

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., email delivery, website hosting, document management systems)
• Charity Commission and Regulators: When managing charitable foundations on behalf of clients, we may need to share relevant information with the Charity Commission or other regulatory bodies as required by law
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data
• Rights Related to Automated Decision-Making: You have rights regarding automated decisions and profiling

To exercise any of these rights, please contact us at hello@altrugroup.co.uk.

6. Security

We use administrative, technical, and physical security measures to protect your personal information. Given the sensitive nature of charitable foundation management and Charity Commission compliance work, we take data security seriously and employ industry-standard practices to safeguard client information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Altru
Email: hello@altrugroup.co.uk
Address: Registered in England & Wales

11. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk